Privacy Policy

Introduction

At Spa Merchant Services, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and secure the data you provide when using our website, tools, or professional services related to merchant accounts, credit card processing, POS systems, and payment optimization.

Collection of Information

We may collect personal information such as your name, email address, phone number, business name, and related details when you:

  • Fill out forms on our website

  • Contact us directly by email or phone

  • Request a consultation, account review, or setup of our services

  • Subscribe to newsletters or updates

This information is collected solely to deliver our services, improve user experience, and provide personalized support to spas, salons, and wellness businesses.

Use of Information

Your personal information may be used to:

  • Provide requested services, including merchant accounts and payment solutions

  • Communicate with you regarding your account, updates, or inquiries

  • Send industry insights, educational materials, or updates (if subscribed)

  • Improve website performance, usability, and service quality

  • Protect data integrity and ensure secure transactions

We do not sell or share your information for advertising purposes.

Data Security

Spa Merchant Services implements strict technical and organizational measures to protect your data from unauthorized access, alteration, or loss.
We use industry-standard encryption, secure socket layers (SSL), firewalls, and access controls to ensure your personal and business information remains protected.

Third-Party Services

We may share limited information with trusted third-party providers—such as hosting partners, analytics tools, or secure payment processors—solely to enable us to deliver services effectively.
All partners are contractually bound to maintain confidentiality and comply with data protection regulations.
We do not sell, rent, or trade personal information to outside parties.

Cookies

Our website uses cookies to improve your browsing experience.
Cookies are small files stored on your device that help us analyze traffic, enhance content relevance, and remember user preferences.
You can disable cookies through your browser settings, but some features may not work as intended without them.

Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates to inaccurate information

  • Request deletion of your data where legally permitted

  • Withdraw consent for specific types of processing at any time

To exercise these rights, please contact us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect legal requirements, industry standards, or service improvements. Updates will appear on this page with a revised “Last Updated” date. Please review regularly for changes.

Contact Us

If you have questions, concerns, or requests regarding our privacy practices, please contact us at:

Email: [email protected]